{"id":2466,"date":"2025-06-02T10:53:50","date_gmt":"2025-06-02T10:53:50","guid":{"rendered":"https:\/\/kiannonkuohut.fi\/?page_id=2466"},"modified":"2025-07-07T09:14:39","modified_gmt":"2025-07-07T09:14:39","slug":"ukk","status":"publish","type":"page","link":"https:\/\/kiannonkuohut.fi\/en\/ukk\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wp-block-uagb-container uagb-block-14c8885b alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-0bdce24d alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-bccb66f2\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-f4659bf9\"><h4 class=\"uagb-heading-text\">Where is the hotel located?<\/h4><p class=\"uagb-desc-text\">Our hotel is located in the middle of the beautiful scenery of Kainuu, but still right in the center of Suomussalmi. Our address is Jalonkatu 1 B 89600 Suomussalmi. <\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-bda279aa\"><h4 class=\"uagb-heading-text\">How do I check in to the hotel when it is closed?<\/h4><p class=\"uagb-desc-text\">Our telephone service is available 24\/7 at 0300 870 307 (call price \u20ac0.49\/min + landline\/mobile, max \u20ac3\/call.)<\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-11bb1b3d\"><h4 class=\"uagb-heading-text\">How do I get to the hotel by public transport?<\/h4><p class=\"uagb-desc-text\">The nearest bus stop is located 270 m from the hotel and the nearest train station is in Kajaani, 107 km away. You can conveniently plan your trip using the Matkahuolto and VR websites.<\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-717e65ce\"><h4 class=\"uagb-heading-text\">Can I change or cancel my room reservation?<\/h4><p class=\"uagb-desc-text\">You can make changes to your room reservation by contacting our hotel reception at hotelli@kiannonkuohut.fi or by calling 0300 870 307.<\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-d0f2f83a\"><h4 class=\"uagb-heading-text\">can I book a room for the invoice?<\/h4><p class=\"uagb-desc-text\">Companies can reserve a room for an invoice on a case-by-case basis. There is no invoice option for individuals.<\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-5b743215\"><h4 class=\"uagb-heading-text\">How do I check in and check out?<\/h4><p class=\"uagb-desc-text\">Check-in and check-out are done through the reception. At the reception you will receive a card case containing a door card, spa ticket and an information package about opening hours and night-time check-in. <\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-dfe824c2\"><h4 class=\"uagb-heading-text\">how do I get a gym card?<\/h4><p class=\"uagb-desc-text\">You can get a gym card upon request from reception. <\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-36f0d8b0\"><h4 class=\"uagb-heading-text\">do all rooms have a balcony?<\/h4><p class=\"uagb-desc-text\">Our hotel's 20 rooms have balconies with views of the magnificent Jalonuoma.<\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-dde8b4c0\"><h4 class=\"uagb-heading-text\">My code doesn't work for the night door, what should I do?<\/h4><p class=\"uagb-desc-text\">In the event of a fault, you can call our 24\/7 emergency service at 0300 870 307. <\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-7aaa7714\"><h4 class=\"uagb-heading-text\">Are there balconies in pet rooms?<\/h4><p class=\"uagb-desc-text\">Pet rooms do not have balconies.<\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-feff03d0\"><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-812f5bc7\"><h4 class=\"uagb-heading-text\">Something else on your mind?<\/h4><p class=\"uagb-desc-text\">Send us a message using the button below and we will get in touch with you.<br><\/p><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-buttons uagb-buttons__outer-wrap uagb-btn__default-btn uagb-btn-tablet__default-btn uagb-btn-mobile__default-btn uagb-block-14d0e27a\"><div class=\"uagb-buttons__wrap uagb-buttons-layout-wrap\">\n<div class=\"wp-block-uagb-buttons-child uagb-buttons__outer-wrap uagb-block-a61ef033 wp-block-button\"><div class=\"uagb-button__wrapper\"><a class=\"uagb-buttons-repeater wp-block-button__link\" aria-label=\"\" href=\"https:\/\/kiannonkuohut.fi\/en\/contact\/\" rel=\"follow noopener\" target=\"_self\" role=\"button\"><div class=\"uagb-button__link\">send us a message<\/div><\/a><\/div><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>miss\u00e4 hotelli sijaitsee? Hotellimme sijaitsee keskell\u00e4 Kainuun komeita maisemia, mutta silti aivan Suomussalmen keskustassa. Osoitteemme on Jalonkatu 1 B 89600 Suomussalmi. kuinka kirjaudun hotelliin sen ollessa kiinni? Puhelinp\u00e4ivystyksemme palvelee 24\/7 numerosta 0300 870 307 (puhelun hinta 0,49 \u20ac\/ min + pvm \/ mpm, max 3\u20ac \/puhelu.) kuinka p\u00e4\u00e4sen hotellille julkisilla? L\u00e4hin linja-autopys\u00e4kki sijaitsee 270 m p\u00e4\u00e4ss\u00e4 hotellilta ja l\u00e4hin rautatieasema Kajaanissa 107 km p\u00e4\u00e4ss\u00e4. Voit suunnitella matkasi k\u00e4tev\u00e4sti Matkahuollon ja VR:n sivuja hy\u00f6dynt\u00e4en. voinko vaihtaa tai peruuttaa huonevaraustani? Huoneen varausmuutokset voit tehd\u00e4 ottamalla yhteytt\u00e4 hotellimme respaan hotelli@kiannonkuohut.fi tai soittamalla 0300 870 307. voinko varata huoneen laskulle? Yritykset voivat varata huoneen laskulle tapauskohtaisesti. Yksityishenkil\u00f6ille ei ole k\u00e4yt\u00f6ss\u00e4 laskuvaihtoehtoa. miten sis\u00e4\u00e4n- ja uloskirjautuminen tapahtuu? Sis\u00e4\u00e4n- ja uloskirjautuminen tapahtuu vastaanoton kautta. Vastaanotosta saat korttikotelon, joka sis\u00e4lt\u00e4\u00e4 ovikortin, kylpyl\u00e4lipukkeen ja infopaketin aukioloajoista sek\u00e4 y\u00f6ajan sis\u00e4\u00e4nkirjautumisesta. kuinka saan kuntosalikortin? Kortin kuntosalille saat pyyt\u00e4ess\u00e4 vastaanotosta. onko kaikissa huoneissa parveke? Hotellimme 20 huoneessa on parveke, josta on n\u00e4kym\u00e4t komeaan Jalonuomaan. koodini ei toimi y\u00f6oveen, miten toimin? Vikatilanteessa voit soittaa 24\/7 p\u00e4ivystykseemme 0300 870 307. onko lemmikkihuoneessa parveke? Lemmikkihuoneissa ei ole parvekkeita. j\u00e4ik\u00f6 jokin askarruttamaan mielt\u00e4? L\u00e4het\u00e4 meille viesti alla olevalla painikkeella, niin olemme Sinuun yhteydess\u00e4.<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_improvement_type_select":"improve_an_existing","_thumb_yes_seoaic":false,"_frame_yes_seoaic":false,"seoaic_generate_description":"","seoaic_improve_instructions_prompt":"","seoaic_rollback_content_improvement":"","seoaic_idea_thumbnail_generator":"","thumbnail_generated":false,"thumbnail_generate_prompt":"","seoaic_article_description":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2466","page","type-page","status-publish","hentry"],"aioseo_notices":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false},"uagb_author_info":{"display_name":"johannamaaria.korhonen@gmail.com","author_link":"https:\/\/kiannonkuohut.fi\/en\/author\/johannamaaria-korhonengmail-com\/"},"uagb_comment_info":0,"uagb_excerpt":"miss\u00e4 hotelli sijaitsee? Hotellimme sijaitsee keskell\u00e4 Kainuun komeita maisemia, mutta silti aivan Suomussalmen keskustassa. Osoitteemme on Jalonkatu 1 B 89600 Suomussalmi. kuinka kirjaudun hotelliin sen ollessa kiinni? Puhelinp\u00e4ivystyksemme palvelee 24\/7 numerosta 0300 870 307 (puhelun hinta 0,49 \u20ac\/ min + pvm \/ mpm, max 3\u20ac \/puhelu.) kuinka p\u00e4\u00e4sen hotellille julkisilla? L\u00e4hin linja-autopys\u00e4kki sijaitsee 270 m&hellip;","_links":{"self":[{"href":"https:\/\/kiannonkuohut.fi\/en\/wp-json\/wp\/v2\/pages\/2466","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kiannonkuohut.fi\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kiannonkuohut.fi\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kiannonkuohut.fi\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/kiannonkuohut.fi\/en\/wp-json\/wp\/v2\/comments?post=2466"}],"version-history":[{"count":27,"href":"https:\/\/kiannonkuohut.fi\/en\/wp-json\/wp\/v2\/pages\/2466\/revisions"}],"predecessor-version":[{"id":3431,"href":"https:\/\/kiannonkuohut.fi\/en\/wp-json\/wp\/v2\/pages\/2466\/revisions\/3431"}],"wp:attachment":[{"href":"https:\/\/kiannonkuohut.fi\/en\/wp-json\/wp\/v2\/media?parent=2466"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}